Bylaw Enforcement
The Bylaw Enforcement Section is responsible to investigate concerns or complaints about alleged violations of the Town of View Royal's bylaws. If you have a concern about a perceived bylaw infraction, such as an infraction involving excessive noise, a hazardous property condition, or a potential zoning infraction, you can submit a complaint to the Town.
Enforcement proceedings vary for each individual complaint and are decided upon based on the individual case. Some issues may be determined by the Town to be a civil matter between two property owners, or a minor non-enforceable infraction. Other issues may be enforced through a number of different measures, including municipal ticketing or seeking a court injunction.
Bylaw Inquiry or Complaint
To make an inquiry or complaint regarding Bylaw Enforcement, please contact us through any one of the following methods*:
- Phone: 250-727-7903
- Email: bylawcompliance@viewroyal.ca
- Written or In Person: a Bylaw Complaint Form [PDF - 223 KB] can be filled out and emailed to Bylaw Enforcement or dropped off at the Town Hall drop-off box (45 View Royal Ave - mail slot to the left of main doors).
*NOTE: The Town requires the complainant to provide their name, address and phone number, as well as the complainant's association with the issue of complaint. All personal information provided by a complainant is protected in accordance with the Freedom of Information & Protection of Privacy Act.
If you have an urgent health or safety concern, contact the Town by phone at 250-727-7903.
Click here for more information on the Town's Bylaw Enforcement Policy [PDF - 103 KB]
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